Run Stride

Payment Policy

Accepted Payment Methods

At Run Stride, we offer secure and convenient payment options for your running shoe purchases:

PayPal

When completing your purchase with PayPal, you will be redirected to the secure PayPal payment page. There, you can confirm your payment by logging into your PayPal account.

Don't have a PayPal account? No problem! You can still complete your purchase by clicking "Pay with Debit/Credit Card" on the PayPal page. This will direct you to a secure payment form where you can enter your card details.

Important: Your order will be shipped to the address registered with your PayPal account. Please ensure your PayPal shipping address is correct before completing your purchase.

Credit and Debit Cards

We accept the following credit and debit cards:

  • Visa
  • Mastercard
  • American Express
  • Discover

All card transactions are processed through secure payment gateways that comply with PCI DSS standards.

Security Measures

Your payment security is our top priority:

  • All payment transactions are encrypted using SSL technology
  • We never store your complete credit card information
  • Our payment systems are regularly audited for security compliance
  • We employ fraud detection and prevention measures

Billing Process

When you make a purchase:

  1. Your payment method will be charged immediately upon order confirmation
  2. You will receive an email receipt for your purchase
  3. The charge will appear on your statement as "Run Stride"
  4. All prices are in Canadian Dollars (CAD)

Order Verification

For security purposes, we may occasionally need to verify certain orders before processing. In such cases:

  • We will contact you via email or phone
  • You may be asked to provide additional verification
  • Orders will be held until verification is complete

Payment Issues

If you experience any payment-related issues, please contact our customer service team:

Currency and Pricing

Please note:

  • All prices are listed in Canadian Dollars (CAD)
  • International credit card charges may incur currency conversion fees from your bank
  • Prices include applicable Canadian sales tax (GST/HST)
  • Shipping costs are calculated separately at checkout