Run Stride

Shipping Policy

Free Standard Shipping

At Run Stride, we're pleased to offer free standard shipping on all orders within Canada. Our commitment to customer satisfaction includes providing reliable and efficient delivery services.

Standard Shipping Features:

  • Free shipping on all orders - no minimum purchase required
  • Delivery within 3-5 business days after processing
  • Orders processed Monday through Friday
  • Shipping from our Winnipeg location
  • Delivery via trusted carriers (Canada Post, FedEx, or UPS)

Order Processing

We strive to process all orders promptly to ensure quick delivery to our customers:

  • Orders are typically processed within 1-2 business days
  • Processing time begins from the moment your order is confirmed
  • You will receive an email confirmation once your order has been processed
  • Tracking information will be provided via email once your order ships

Delivery Areas

Estimated Delivery Times:

  • Major urban centers: 3-5 business days
  • Rural areas: 5-7 business days
  • Remote locations: 7-10 business days
  • Northern territories: 10-14 business days

Note: Delivery times are estimates and may vary based on weather conditions, customs clearance, or other circumstances beyond our control.

Tracking Your Order

Stay informed about your delivery status:

  • Tracking numbers are provided for all shipments
  • Email notifications sent at key shipping milestones
  • Real-time tracking available through carrier websites
  • Customer service support for tracking assistance

Special Circumstances

Please Note:

  • Additional delivery time may be required during peak seasons
  • Weather conditions may affect delivery schedules
  • Some remote areas may require additional transit time
  • Special handling fees may apply for certain locations

Contact Information

For shipping-related inquiries, please contact us:

Shipping Policies

  • All orders are shipped from our Winnipeg location
  • We do not ship to PO boxes
  • Address changes cannot be made once an order has shipped
  • Signature may be required for deliveries over $200
  • We are not responsible for duties or taxes on international shipments